THOMAS KRING
I’M PASSIONATE ABOUT PEOPLE AND HOW THEY BEHAVE.
How I Work
Description of the competences I use most in my work.
I’m Thomas. Based in Copenhagen with 5 years experience in bringing clients and users closer together.
Have a look at some of the projects below.
USER STUDIES
If you want to know why your users behave the way they do you need to observe and talk to them to find what makes them passionate. I’m working with field studies, in-depth interviews, user journeys and workshops in order to get usable findings about your users.
Project Management
A big part of my motivation is aligning the client with the user. That is why I always start a project with a focus on the needs of the user and the client. This way the end goal of the project adds more value to both parts.
Concept Development
Ideas are not that hard to get. But getting ideas that are in line with the client’s product and the user is a bit harder. I’ve been working with different clients through idea generation and critical thinking methods.
CREATIVITY
I use a lot of different methods and tools in order to get the insights needed to get innovative solutions. One of my most important methods is creativity or a thinking outside the box mentality.
My Skills
Short Description of IT-Skills
How I use the different programs:
Sometimes when working with clients on a project I find that the easiest and most intuitive way of illustrating and explaining is with paper and pen.
It is still highly effective and necessary later in the process to get more professional illustrations where the client has the opportunity to experience a product hands on or get more in-depth knowledge about the users.
Most of the programs I’m using are self-taught and I use them as an extended part of my workflow in order to get my findings across as intuitive and precise as possible to the client.
Photoshop80%
Illustrator75%
InDesign60%
Balsamiq70%
WordPress60%
Axure40%
Office90%
My Work
Some Exciting Projects I’ve Been Working On
AllUser NeedsWorkshopsPROJECT MANAGEMENTConcept DevelopmentUser Journeys
Ministry of Education Inclusion
Schools need to inclusion more pupils in the class room. With this new challenges arises. What tools and knowledge is needed for teachers to succeed with inclusion?
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Ministry of Education Inclusion
Project
Description
A part of the new school reform was to include more pupils in the class room than before. The Ministry of Education needed to gain insights into how they could give support and guidance to teachers that need more knowledge and tools for succeeding with inclusion.
Challenge
Every class room is different. How do you gather insights that are usable for other teachers and their class? And how do you present the gathered knowledge in a way that teachers will pick it up and use it?
Approach
Through extensive in-depht interviews and workshops insights were gathered from different schools that succeeded with inclusion and from interviews with experts in the field. Workshops were used to find good ways of presenting the insights to teachers.
Result
Booklets with the gathered information was created and send to the schools who asked for the material. Other kinds of material for guiding the teachers were uploaded to the web page of Ministry of Education.
Project Details
CLIENT: UVM
MY WORK: User studies, In depth interview and workshops
CIID Future Artefacts
Self-driving cars and lab-grown meat are being adapted into our everyday life. What kind of impact will they have?
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CIID Future Artefacts
Project
Description
A one week workshop at Copenhagen Institute of Interaction Design (CIID) where I gained new knowledge in the field of concept development. The theme focused on micro robotics and how they would change our daily lives in the near future
Challenge
How to access what impact micro robotics have on our everyday life and how to present these findings.
Approach
By using idea generation, storytelling and critical thinking methods I got a better feel with the current state and where technology is heading.
Results
A presentation and exhibition with several artefacts that illustrated how micro robots could be used in the near future.
Project Details
CLIENT: Copenhagen Institute of Interaction Design
MY WORK: Future casting, Concept Development, Idea generation
GN Netcom Mobile Office Workers
Workers are seeking flexibility in their work with regards to location and hours. How can you as a company meet these changes?
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GN Netcom Mobile Office Workers
Project
Description
In order to meet the development of mobile workers it was essential for GN to increase their understanding of the mobile worker and how changes in their daily lives and routines will affect future demands.
Challenge
How to get a realistic view of the mobile workers daily work routine and how to identify scenarios that are key points in meeting the mobile workers demands.
Approach
Through cultural probes, user studies and observations information about the every day life of the mobile worker was collected. The workers wrote a diary and took photos in order to register their daily routine. Through observations and interviews I gained a deeper understanding of their needs and how to identify key points for each mobile worker.
Results
The findings were many but in short – for the mobile worker tools are very important. They help them communicate and through this do their work. Tools are everything from traditional e-mails to cloud-based file sharing. These are essential key points for the mobile worker.
Project Details
CLIENT: GN Netcom
MY WORK: User Studies, Observation,
jo:ga Yoga But Different
Yoga is by many people regarded as a thing for women. But how can jo:ga change the perception of yoga and make it more interesting for men?
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jo:ga Yoga But Different
Project
Description
Jo.ga would like to get people into yoga that are more drawn towards the physical part than the mental part.
Challenge
When opening a new yoga place how do you communicate that yoga is more than spirituality? How can you change peoples perception of yoga and making it something every one can enjoy and benefit from.
Approach
Through user studies, observations and workshops information was gathered that showed how the culture at the newly opened jo:ga could be changed in order to communicate that they focus on the physical part of yoga.
Result
New storytelling that defines jo:ga as a place for everyone – boy or girl. A place that practice ‘fast yoga’ with short sessions and focus on physical strength but also mental fitness to stay in balance.
Project Details
CLIENT: [jo:ga]
MY WORK: User studies, Workshops, Concept Development
ATEA New Headquarter
When building a new headquarter the workflow can be disrupted and less efficient. How can ATEA ensure efficient workers and even improve the workflow when moving?
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ATEA New Headquarter
Project
Description
Through meetings with ATEA it was clear, that they needed insights about the way their employees worked and communicated now and how that could be transformed into a better workflow in the new headquarter.
Approach
By using field studies, in-depth interviews and workshops to get insights into the way workers operated in their daily work. It became clear how they shared information and collaborated. This gave valuable insight that showed how we could optimize this in the new headquarter.
Results
Valuable insights that gave management the tools and information to implement new workflows.
Project Details
CLIENT: ATEA
MY WORK: User Studies, Workshops,
Norddjurs Attracting new citizens
People are more prone to live in or close to a big city. So what do you do you do if your municipal is further away and people choose other places to live?
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Norddjurs Attracting new citizens
Project
Description
Norddjurs needed to know how they were perceived by citizens that lived in big cities or close to big cities. These insights would be used to boost their image and attract more people over the next years.
Approach
Through in-depht interviews and workshops different segments were defined. It was also described what pros and cons of living in Norddjurs was relevant for each segment.
Results
A detailed view into different segments and their perception of Norddjurs. This made it possible to direct their marketing to the segments that were more likely to move.
Project Details
CLIENT: Norddjurs Municipal
MY WORK: Workshops, User Studies
My Interests
Life Besides Work
BAND
PHOTOGRAPHY
SKIING
MUSIC
Contact
You can always contact me through mail or telephone – or you can take a look at my CV